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This is my first time writing a review online but I had such a bad experience with pepbboys that I had to. Do NOT use this place. You may think they have the cheapest prices but if you shop around you can get...
citysearch.com - user review - 09/01/2008
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1.0 of 5 stars.
I hesitate to post a review of an experience I had five years ago, but based on these reviews, nothing much has changed. Long story short, I tried out this Pep Boys when I moved to Chicago, when I…
yelp.com - user review - 08/05/2008
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1.0 of 5 stars.
Uh, I took my car in here this weekend as a pipe fell off my car, I needed my tires rotated, and fluids topped off. They were right about the pipe (it was a heat guard and not super important, and…
yelp.com - user review - 07/29/2008
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This place takes hours and day's to diagnose your car. Paperwork is all over the place. Good luck talking to anyone that know's the status of your car. Misdiagnosed my car and tried to charge me an...
citysearch.com - user review - 07/02/2008
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1.0 of 5 stars.
My rating would actually be a half star, if I had that option. I have been a loyal and patient customer of Pep Boys for 5 years. This past year has been enough to make me NEVER want to go back to them…
yelp.com - user review - 05/04/2008
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1.0 of 5 stars.
A NIGHTMARE. I would rather go to the Post Office, the DMV, and the County Court Office on Christmas Day than step foot in this place again.
yelp.com - user review - 04/12/2008
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1.0 of 5 stars.
pep boys is a rip off!!!! we needed new tires because of these crappy roads we have here in illinois.. so we bought 4 brand new tires for over $400.00. it's an investment that will last us a while..…
yelp.com - user review - 03/30/2008
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I was the first, and ONLY, person in their store when it opened on a Monday morning for an oil change and the usual tire pressure check, etc. The guy at the desk (who would rather die than say three words to...
citysearch.com - user review - 03/06/2008
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1.0 of 5 stars.
Hmmmmm. Kick my shins, yell in my ear, pull my eye brows out one by one with some rusty-ass tweezers, put tabasco sauce in my ear or my eyes, but please don't make me take my car to Pep Boys!
yelp.com - user review - 02/02/2008
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1.0 of 5 stars.
Less than one star. We brought our Honda here for new front brakes. The brakes still made noise after we got the car back so we took it back to Pep Boys. They said they would take a look at it and…
yelp.com - user review - 01/25/2008
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1.0 of 5 stars.
Honestly, I should be reviewing myself for 1 star - I was dumb enough to take my car here for years as it was close to my house and I was lazy/stupid. I'm embarrassed to admit how much of my money…
yelp.com - user review - 01/23/2008
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1.0 of 5 stars.
I bought something at my local Pep Boys a few months ago (hey, I am not going to lie that I was returning something from August). But before I left home I thoroughly checked my receipt for any info…
yelp.com - user review - 01/21/2008
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4.0 of 5 stars.
I'm showing Pep Boys some love! I didn't have my car serviced here, but this is the a review for the store.
yelp.com - user review - 01/08/2008
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I'll never come here again unless I'm interested in more rude treatment by the employees. I have no idea how there people stay in business.
citysearch.com - user review - 12/20/2007
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3.0 of 5 stars.
The place is accessible (after you get away from the fullerton/elston intersection from hell) and they have what you need for your vehicle. My only issue is that "mechanics" must troll the parking…
yelp.com - user review - 11/18/2007
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1. Was told that it would take 2 hours tops, and it took 4 hours 2. They lost track of my car, and misplaced the paperwork. 3. My car's temp. gauge had been running all the way to hot, and that is the reason I...
citysearch.com - user review - 11/13/2007
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5.0 of 5 stars.
I laugh remembering an episode from the Simpsons Treehouse of horror when the Pep Boys come to life as advertising monsters, only to have to drag their huge heavy metal heads! Ha ha ha! Besides, I…
yelp.com - user review - 07/16/2007
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1.0 of 5 stars.
Not only were these people extremely slow, they tried to rip me off. I was there Friday 6-9pm (closing) and they told me I would need a new part but they couldn't order it till the next day. I asked…
yelp.com - user review - 07/02/2007
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They make promises and don't deliver. Specifically, they don't know how to pick up the phone and let you know what is going on with your vehicle. They promise that they will look at your car by noon, and it...
citysearch.com - user review - 06/11/2007
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1.0 of 5 stars.
This was almost the most horrible experience I have had just about anywhere. No one likes taking their car in to get fixed, because it's a) and pain in the butt and b) expensive. I waited in line for…
yelp.com - user review - 05/28/2007
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1.0 of 5 stars.
I had almost no choice when I came here the first time...my friend and I pushed my car from California and Logan to the nearest car place. They diagnosed and replaced my alternator in a timely manner…
yelp.com - user review - 05/15/2007
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Do not bring your car here if you are looking for a swift repair or friendly knowledgable service. My experience at this particular Pep Boys auto repair garage was extremely negative. The employees seemed...
citysearch.com - user review - 05/01/2007
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On Feb. 10, 2007, I wanted to get my oil changed at Pep Boys on Elston. There was a long wait, but a saleswoman talked me into leaving my car overnight with the promise that it would be ready for pick-up by...
citysearch.com - user review - 03/09/2007
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This was honestly an incredibly humiliating experience and I urge people to take their business elsewhere. They substituted products without consulting me and basically treated me like a dumb broad for...
citysearch.com - user review - 03/02/2007
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1.0 of 5 stars.
They are getting one star from me only because I was unable to give them none. This was honestly an incredibly humiliating experience and I urge people to take their business elsewhere. They…
yelp.com - user review - 03/02/2007
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1.0 of 5 stars.
I am spreading the word about this place because of my good friend's recent experience... She went here because there was a leak in her tire and she wanted to see if it could be patched up or resealed.…
yelp.com - user review - 11/30/2006
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1.0 of 5 stars.
If I could give this place negative stars, I would. I have never been more upset after leaving a store than I was here. UGH! First, they promised my car in a half hour (just getting an oil change,…
yelp.com - user review - 06/19/2006
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This is my ablsolute favorite place to get auto parts. They have parts for almost every different ma...
judysbook.com - user review - 02/24/2006
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told us it would be an hour wait... 3 1/2 hours later the car was looked at. to top it off they did a POOR job with the oil change and ignored requests to look at the tire. neede to bring it back as there was...
citysearch.com - user review - 02/10/2006
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4.0 of 5 stars.
I went here being your typical female in an autoparts store. Instead of treating me like the car idiot I really am, they actually helped me get the product I needed. Score! They have a good repair…
yelp.com - user review - 09/29/2005
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I have come in here for parts and labor, and they always do a good job. I watched them work. THe peo...
judysbook.com - user review - 08/04/2005
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4.0 of 5 stars.
I came here knowing what I needed to buy, and the staff were able to point me in the right direction and give me all the assistance I needed. I did not feel condescended to because I'm a woman in an…
yelp.com - user review - 07/19/2005
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